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Ask AIGet a direct answer to “Helpdesk”
Zoom
Zoom

inform your instructor that you will reach out to the Helpdesk on helpdesk@ajman.ac.ae

Updated 24 Jun 2021
Banner SIS (Ellucian)
Class Registration

Error MessageExplanation and Required ActionYou Don’t Qualify to register this section according

Updated 12 Jul 2021
CRM Advise
Class Registration for Academic Advisors

Error MessageExplanation and Required ActionYou Don’t Qualify to register this section according

Updated 12 Jul 2021
AU IT Orientation
Faculty and Staff IT Orientation

The office of IT provides the following services:HelpdeskThe Helpdesk provides campus wide technical support. It is available throughout regular business hours (Sunday – Thursday 8:00AM

Updated 15 Jun 2022
HCM
Oracle HCM

submission, and Inaccurate organization chart/reporting lines, follow the steps below to raise HR helpdesk ticket: Navigate to "Help Desk", and then click on "My Help". On the

Updated 17 Sept 2024
AU IT Orientation
Faculty and Staff IT Orientation

Folder Public Folder in the email. Complete the form and return it to helpdesk@ajman.ac.aeFor the following services, access may only be granted once an official letter has been

Updated 5 Jul 2021
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

any technical issues related to the Microsoft Authenticator App, please contact the IT Helpdesk.Wait until the webpage refreshes and redirects you to your AU email inbox

Updated 28 Oct 2026
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

click on Deny.If you suspect that your account is compromised, please contact the Helpdesk immediately.Wait till the webpage refreshes and directs you to your AU email inbox

Updated 6 Oct 2021
CRM Advise
Class Registration for Academic Advisors

reach out to the lab assistants on campus or the Helpdesk on helpdesk@ajman.ac.ae and attach a screenshot of the error

Updated 12 Jul 2021
CRM Advise
Class Registration for Academic Advisors

reach out to the lab assistants on campus or the Helpdesk on helpdesk@ajman.ac.ae and attach a screenshot of the error

Updated 1 Sept 2021
Online Exams Common Issues

clicking on “Launch LockDown Browser”. If the issue persists, contact the IT helpdesk

Updated 25 Feb 2025
Banner SIS (Ellucian)
Banner SIS

employee and you require an access to Argos, please reach out to the Helpdesk. Click on Faculty folder, then Grading folder. Click on Grading Audit. Select the

Updated 7 May 2024
AU Connect
AU Connect Mobile App

in.Note: if you face an issue while signing in, please contact the IT helpdesk

Updated 8 Nov 2022
AU Connect
AU Connect Mobile App

in.Note: if you face an issue while signing in, please contact the IT helpdesk

Updated 31 Oct 2022
LF
Adding Documents to Laserfiche

For more details on how to choose this format, kindly contact the IT Helpdesk

Updated 28 Dec 2021