Online Request System (ORS)
5 articles · 1 topics
The objective of this system is convert all the university requests and forms to electronic requests, which ultimately will reduce the use of papers in the university.
The system was made with the intension to be flexible enough to accommodate almost all the requests and forms currently implemented in the university by different departments. Furthermore, this documentation will provide a description and a manual for the end users of the system.
The requester will receive email notification once the request is initiated, approved/rejected, hold, and completed.
Accessing the System
You can access the e-Request system through this link, or through: My AU -> Faculty/Staff -> Online Request System (ORS).
In order to log in to the system, you need to enter your username and password.
Features of the Online Request System
Below is a list of features which can be accessed through the system:
- Creating new e-requests.
- View all e-requests at any time.
- View the status of each request (pending, approved, rejected, etc).
Topics
articles
- Create a new requestTo create a new request on the ORS, please follow the below steps:On the homepage, click on the eRequests button and then on the All Requests button.Click on…Updated 11 Jul 2021 · 1 min read
- View and Track requestsIn order to view your e-requests, click on the eRequest button from the main menu, as illustrated below:By default, you will be able to view the e-requests for…Updated 11 Jul 2021 · 1 min read
- Processing requestsAfter initiating the request, the request will follow a specific workflow based on the selected request type. Workflow users can see their pending requests as…Updated 11 Jul 2021 · 2 min read
- Staff's list of online requestsRequest NameOfficeAccess cardUniversity Facilities and ServicesAccident Report Application (Staff)University Facilities and ServicesAdd/Remove Banner Privilege…Updated 13 Jun 2023 · 1 min read