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Banner SIS (Ellucian)
Class Registration

Course Required (Practical)Student needs to register the practical sectionPrerequisite and test Score ErrorStudent must finish the prerequisites for this course.If the student has already completed the prerequisite

Updated 12 Jul 2021
CRM Advise
Class Registration for Academic Advisors

Course Required (Practical)Student needs to register the practical sectionPrerequisite and test Score ErrorStudent must finish the prerequisites for this course.If the student has already completed the prerequisite

Updated 12 Jul 2021
Online Exams Common Issues

This issue is caused by: disconnected internet during the exam.To solve this

Updated 25 Feb 2025
Online Exams Common Issues

This issue is caused by: Reloding the page during the exam, or

Updated 25 Feb 2025
Online Exams Common Issues

This issue is caused by: incorrect computer time and/or time zone.To solve

Updated 23 Jun 2021
Banner SIS (Ellucian)
Banner SIS

records that contain errors and click on Continue if the are no errors.Note:If there is an error or more, follow the below steps:Click

Updated 21 Aug 2025
HCM
Oracle HCM

related issue such as but not limited to: Missing or wrong personal data, error in application submission, and Inaccurate organization chart/reporting lines, follow the steps below

Updated 17 Sept 2024
Online Exams Common Issues

your Mac, such as LockDown Browser or Examplify, you might encounter an error stating that the application requires permission to access the Downloads folder. This is due

Updated 15 Aug 2025
CRM Advise
Class Registration for Academic Advisors

then click on Submit.Note:If you are facing any issues or receiving any errors while registering the courses, check the list of errors which is available

Updated 1 Sept 2021
CRM Advise
Class Registration for Academic Advisors

refer to this article.Note:If you are facing any issues or receiving any errors while registering the courses, check the list of errors which is available

Updated 12 Jul 2021
LockDown Browser
Online Exams Common Issues

This issue is caused by: Required Parameter (CIMD) error message, internet disconnection, clicking on unallowed external links, etc.To solve this issue, please follow the below steps:Force

Updated 23 Jun 2021
Online Exams for Faculty

There are 13 question types which will be explained in detail in

Updated 8 Aug 2025
Online Exams Common Issues

this button one time, clicking the button multiple times will not help.If the error persists, exit LockDown Browser and restart the computer.Shut down all other running applications

Updated 6 Apr 2026
AU Connect
AU Connect Mobile App

should be enabled.If your device’s GPS and Bluetooth features are disabled, the below error will appear for you.If you are not in the correct classroom but your

Updated 1 Feb 2023
Online Exams Common Issues

network using a hard-wired Ethernet connection, or use a different device.If the error persists, reset your computer's internet options, by following these steps

Updated 23 Jun 2021