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AU IT Orientation
IT Orientation for AU Students

What is the Network Account?The Network Account is an authorized Username

Updated 26 Jun 2025
Banner SIS (Ellucian)
Banner SIS

What is Amazon Payment Services (APS)?Amazon Payment Services is a secure

Updated 25 Sept 2024
Microsoft 365
Microsoft Office

The Office of IT has implemented the following security measures for passwords

Updated 20 Jan 2025
Microsoft 365
Microsoft Office

To reset your password for your AU account, please follow the below

Updated 7 Jan 2022
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

To set up the authenticator app, please follow the steps below: Set

Updated 28 Oct 2026
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

To set up the authenticator app, please follow the steps below: Set

Updated 28 Oct 2026
Online Exams Common Issues

Facial detection failures often result from poor lighting, backlighting, obstructions (such as

Updated 24 Mar 2026
HCM
Oracle HCM

This section guides you through the process of adding a new child

Updated 29 Jan 2026
Online Exams Common Issues

This issue is caused by: Slow/interrupted/disconnected internet connection, or a problem with

Updated 28 Apr 2025
Online Exams Common Issues

This issue is caused by: disconnected internet during the exam.To solve this

Updated 25 Feb 2025
Microsoft 365
Microsoft Office

Changing passwsord via NetworkTo change your AU account password using devices connected

Updated 20 Jan 2025
Microsoft 365
Microsoft Office

Microsoft OneDrive is Microsoft’s cloud file hosting service. It allows you to

Updated 24 May 2024
Approval Process

To make it easier to access the component that you will use

Updated 28 Aug 2023
Requester Process

To make it easier to access the component that you will use

Updated 28 Aug 2023
AU IT Orientation
Faculty and Staff IT Orientation

The URL for the University website is www.ajman.ac.ae.The objectives of the University

Updated 4 Jul 2022