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and Internet. Click on Internet Options. In the Security tab, ensure that your settings are not higher than Medium. Restart your computer and try to access your exam

set up the authenticator app, please follow the steps below: Set up the Authenticator App via a Web Browser Go to the Outlook webpage and sign in with

the College concerned should contact registration to revise the study plan and set the correct setup.CRN xxxxx couldn’t be added the required number of courses/credits for the related

This issue is caused by: Another program, background process, or privacy setting is preventing LockDown Browser from activating the camera.Windows UsersCheck whether you've enabled the correct privacy

you have any online quizzes, you can attempt them through Moodle and the settings of the quiz (e.g. the date and time, time limit, grade visibility, etc.) will

following the steps below: For IOS users: From your Home screen, go to Settings > Wi-Fi. Turn on Wi-Fi. Your device will automatically search for available

This issue is caused by: Files and folders privacy settings on MACWhen using certain applications on your Mac, such as LockDown Browser or Examplify, you might encounter

This issue is caused by: Security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup.To solve this issue, please follow

have the possibility to view the similarity report, if the lecturer enabled this setting. The icon of the assignment is as illustrated below:What is the difference between

contains your response or type it in a text box, depending on the settings provided by the lecturer. The icon of the assignment is as illustrated below

one you use for the other services at AU.Or you can have OneDrive set up on your laptop/desktop by following the steps in this article. Noting that you

This issue is caused by: Camera settings/Private cameraTo solve this issue, please follow the steps below:On your device, search for Lenovo VintageClick on the three lines

activate your AU account.Click on Sign in with SSO.Watch our video tutorial about setting up your Zoom account:To sign in to Zoom, you are required to use

entered a specified number of times within a given period. These policy settings help prevent attackers from guessing users' passwords and decrease the likelihood of successful attacks

you'll face on the real exam.Check that your computer’s date and time settings are accurate.On-Site Exams:If you are taking an on-site exam, arrive