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The office of IT provides the following services:HelpdeskThe Helpdesk provides campus wide technical support. It is available throughout regular business hours (Sunday – Thursday 8:00AM

submission, and Inaccurate organization chart/reporting lines, follow the steps below to raise HR helpdesk ticket: Navigate to "Help Desk", and then click on "My Help". On the

Folder Public Folder in the email. Complete the form and return it to helpdesk@ajman.ac.aeFor the following services, access may only be granted once an official letter has been

click on Deny.If you suspect that your account is compromised, please contact the Helpdesk immediately.Wait till the webpage refreshes and directs you to your AU email inbox

reach out to the lab assistants on campus or the Helpdesk on helpdesk@ajman.ac.ae and attach a screenshot of the error

reach out to the lab assistants on campus or the Helpdesk on helpdesk@ajman.ac.ae and attach a screenshot of the error

employee and you require an access to Argos, please reach out to the Helpdesk. Click on Faculty folder, then Grading folder. Click on Grading Audit. Select the

in.Note: if you face an issue while signing in, please contact the IT helpdesk

For more details on how to choose this format, kindly contact the IT Helpdesk

officially employed. Visitors and part-time faculty/staff should request these services from the Helpdesk – they will be given an account which will expire at the end

you need help setting up your email, please contact the Helpdesk.Microsoft Outlook WebYou can access your AU email using Outlook through this link, or by navigating to:AU’s

employee and you require an access to Argos, please reach out to the Helpdesk.Run and Download a ReportTo run and download a report, please follow the below steps

ServicesAccident Report Application (Staff)University Facilities and ServicesAdd/Remove Banner Privilege Requester/Approval ( Academic staff )HelpdeskAsk A LibrarianLibraryAU GuestsUniversity Facilities and ServicesAU Request for Catering (External Catering Services)SZC & Events

Report, etc. If you need any help accessing the reports, kindly contact the Helpdesk.Note:Part-timers do not have access to Argos reporting system.Advising Student ProfileThrough this feature