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AU IT Orientation
Faculty and Staff IT Orientation

key to a variety of computing systems and resources at the University, including access to email, wireless and LAN internet, intranet and network shared folders. All students

Updated 5 Jul 2021
Online Exams Common Issues

This issue is caused by: Security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup.To solve this issue, please

Updated 6 Apr 2026
Learning Management for Employee

revised version reflecting the new Redwood user interface will be available soon. Access Learning Management Module On the Home page, click on "Me", then click on "Learning

Updated 23 Jan 2026
LF
Laserfiche

necessary to export documents to give them to someone who does not have access to Laserfiche, emailing them directly from the system is often the simplest thing

Updated 28 Dec 2021
Online Exams Common Issues

the "Upcoming events" section, or because of internet connection, or firewall/anti-virus blocking the access.To solve this issue, please follow the below steps:Ask your instructor to open the

Updated 23 Jun 2021
Microsoft 365
Moodle

illustrated below: Right click on the uploaded file then click on "Manage Access”., as illustrated below: Click on “People you specify can view”., as illustrated below: Write the

Updated 26 Aug 2024
Communication Methods

start, and leave the remaining options as they are.You can use the Restrict Access feature to allow students from a specific CRN to access the chat

Updated 13 Aug 2025
CRM Advise
Advisors

early alerts, allowing advisors to take timely action and provide appropriate support. Accessing Indicators You can access Indicators directly from a student’s profile: From your

Updated 11 Nov 2025
AU IT Orientation
IT Orientation for AU Students

Windows in any computer at AU. Using the Network Account will give access to AU Network resources such as the internet, intranet, Network, and wireless.What is the

Updated 26 Jun 2025
HCM
Oracle HCM

Sign in and Get Started: You can access Oracle HCM, follow te below steps: Use the following link provided by the office of IT to open the

Updated 23 Jan 2026
Communication Methods

limit. Any file larger than this cannot be uploaded.You can use the Restrict Access feature to allow only students from a specific CRN to access the

Updated 11 Aug 2025
HCM
Self-Services Requests

Self Services Requests Types: No. Document Name Access (E / M / H) Approvers 1 Employment Letter Employee / Manager / HR Auto 2 NOC Employee / Manager / HR Auto 3 Salary

Updated 8 Sept 2024
Approval Process

make it easier to access the component that you will use frequently, follow these steps to mark it as a favorite: Navigate to the component you wish

Updated 28 Aug 2023
Requester Process

make it easier to access the component that you will use frequently, follow these steps to mark it as a favorite: Navigate to the component you wish

Updated 28 Aug 2023
Banner SIS (Ellucian)
Banner SIS

have proposed, prior to the registration period.Access the Plan Ahead featureIn order to access the Plan Ahead feature on Banner, please follow the below steps:Log

Updated 26 Jul 2021