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Microsoft 365
Microsoft Office

Office 365 applications include Outlook, online storage with OneDrive, and the ability to install the desktop version of the latest Office suite (Word, Excel, Outlook, etc.)Keep

Updated 1 Jul 2025
LockDown Browser
LockDown Browser

You can install the LockDown Browser by following the below steps:Click on this link to install Lockdown Browser.Install the browser, by clicking on Install, as illustrated below

Updated 4 Apr 2026
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

install the Authenticator App, please scan the QR code for either the Google Play store or App store, depending on your device. Alternatively, please click here to install

Updated 28 Oct 2026
Examplify (ExamSoft)
Examplify

Install Examsoft on your device, please follow the below steps:Open Microsoft Edge.Note:Microsoft Edge is the recommended browser for Examsoft.Go to Examsoft.comClick on Student/Exam Taker.Enter Ajman

Updated 29 Mar 2023
Zoom
Zoom

You can install Zoom on your device by following the below steps:Open Google Chrome and navigate to Zoom’s website (https://zoom.us/).Scroll down to the bottom

Updated 7 Jul 2021
Banner SIS (Ellucian)
Banner SIS

and integrated into our Banner system allows you to split your fees into installments, whether you are on or off campus. To process your installment payment online, please

Updated 25 Sept 2024
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

and password. Click Next to begin the Multi-Factor Authentication (MFA) setup process. Install the Microsoft Authenticator app on your mobile device, then click Next to continue. Note

Updated 28 Oct 2026
Banner SIS (Ellucian)
Banner SIS

payment processing platform that allows students to pay their tuition and fees in installments.How do I know if my payment was successful?Once your payment is complete

Updated 25 Sept 2024
LockDown Browser
LockDown Browser

access the online quiz, follow the below steps:Install LockDown Browser.Open Google Chrome.Go to Moodle and log in using your Student ID and password.Go to the course.Click

Updated 3 Apr 2026
LockDown Browser
LockDown Browser

update LockDown Browser, download and run the latest full installation package. This will automatically replace your existing version with the most up-to-date release. For step

Updated 30 Mar 2026
AU IT Orientation
Students

higherA minimum of 5 % free disk space, which might change as per the installed Software.Supported OS: Windows 10 or higher, or MacOS: 10.15 or higherRecommended Web browser: Google

Updated 30 Oct 2026
Online Exams Common Issues

meet the minimum technology requirements and you are still facing the same issue, install the camera driver or plug in an external camera. If the issue still persists

Updated 24 Mar 2026
Examplify (ExamSoft)
Examplify

has a fully charged battery.Note:You cannot download assessments on multiple devices. Install Examplify on the device that you'll use to take your assessments.Your AU login credentials

Updated 22 Mar 2023