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Ask AIGet a direct answer to “technical issue”
Zoom
Zoom

case of facing any technical issues at any stage, please inform your instructor that you will reach out to the Helpdesk on helpdesk@ajman.ac.ae

Updated 24 Jun 2021
Online Exams Common Issues

This issue is caused by: the course is a copy of another

Updated 23 Jun 2021
Online Exams Common Issues

This issue is caused by: Security settings or another application is blocking

Updated 6 Apr 2026
Online Exams Common Issues

This issue is caused by: Camera settings/Private cameraTo solve this issue, please

Updated 24 Mar 2026
Online Exams Common Issues

This issue is caused by: Poor internet connection or did not click

Updated 22 Jun 2021
Online Exams Common Issues

Facial detection failures often result from poor lighting, backlighting, obstructions (such as

Updated 24 Mar 2026
Online Exams Common Issues

This issue is caused by: Camera driverPlease make sure you have met

Updated 24 Mar 2026
Online Exams Common Issues

This issue is caused by: Delay latency on the user's computer

Updated 6 Apr 2026
Online Exams Common Issues

This issue is caused by: Files and folders privacy settings on MACWhen

Updated 15 Aug 2025
Online Exams Common Issues

This issue is caused by: disconnected internet during the exam.To solve this

Updated 25 Feb 2025
LockDown Browser
Online Exams Common Issues

This issue is caused by: Old version of LockDown BrowserTo solve this

Updated 25 Feb 2025
Online Exams Common Issues

This issue is caused by: incorrect computer time and/or time zone.To solve

Updated 23 Jun 2021
LockDown Browser
Online Exams Common Issues

This issue is caused by: poor internet connection or an extra monitor.If

Updated 23 Jun 2021
Banner SIS (Ellucian)
Class Registration

Error MessageExplanation and Required ActionYou Don’t Qualify to register this section according

Updated 12 Jul 2021
CRM Advise
Class Registration for Academic Advisors

Error MessageExplanation and Required ActionYou Don’t Qualify to register this section according

Updated 12 Jul 2021