Search

running on the computer.Try to attempt the exam again by clicking on “Launch LockDown Browser”. If the issue persists, contact the IT helpdesk

This issue is caused by: Slow/interrupted/disconnected internet connection, or a problem with

This issue is caused by: disconnected internet during the exam.To solve this

This issue is caused by: Camera settings/Private cameraTo solve this issue, please

Facial detection failures often result from poor lighting, backlighting, obstructions (such as

This issue is caused by: Camera driverPlease make sure you have met

This issue is caused by: incorrect computer time and/or time zone.To solve

the following:You should perform at least one mock exam using Zoom and LockDown Browser at least 48 hours prior the actual exam date and time.Learn more

save it as a PDF file. Save a Sample Student Quiz Attempt (Respondus LockDown Browser Enabled) If your quiz is configured to use Respondus LockDown Browser

settings set by the lecturer, as illustrated below:Note:If you are using LockDown Browser for the online exam, please refer to this article to learn how

the Safe Exam BrowserKeep this option set to “No,” since the LockDown Browser is the tool currently being used for exams, rather than Safe Exam Browser

your College for educational purposes.For information on the minimum technology requirements for LockDown Browser, please refer to the article