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This issue is caused by: Old version of LockDown BrowserTo solve this issue, please update the LockDown Browser by following the below steps:Windows UsersStart Respondus

links, etc.To solve this issue, please follow the below steps:Force quit the LockDown Browser and Google Chrome. If this doesn’t work, click and hold the power

You can install the LockDown Browser by following the below steps:Click on this link to install Lockdown Browser.Install the browser, by clicking on Install

option to disable or exit the program.If this doesn’t work, force quit the LockDown Browser. If this doesn’t work, click and hold the power button of your

issue is caused by: Another program, background process, or privacy setting is preventing LockDown Browser from activating the camera.Windows UsersCheck whether you've enabled the correct privacy

Security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup.To solve this issue, please follow the below steps:Temporarily

folders privacy settings on MACWhen using certain applications on your Mac, such as LockDown Browser or Examplify, you might encounter an error stating that the application requires

access the online quiz, follow the below steps:Install LockDown Browser.Open Google Chrome.Go to Moodle and log in using your Student ID and password.Go to the course.Click

copy of another course, and the instructor has not yet opened the LockDown Browser Dashboard for the copy, or because of entering the exam through the "Upcoming

issue is caused by: Poor internet connection or did not click on "Launch LockDown Browser"To solve this issue, please follow the below steps:Try to attempt

time, clicking the button multiple times will not help.If the error persists, exit LockDown Browser and restart the computer.Shut down all other running applications on both the

running on the computer.Try to attempt the exam again by clicking on “Launch LockDown Browser”. If the issue persists, contact the IT helpdesk

This issue is caused by: Slow/interrupted/disconnected internet connection, or a problem with

This issue is caused by: disconnected internet during the exam.To solve this

This issue is caused by: Camera settings/Private cameraTo solve this issue, please