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Examplify (ExamSoft)
Examplify

has a fully charged battery.Note:You cannot download assessments on multiple devices. Install Examplify on the device that you'll use to take your assessments.Your AU login credentials

Updated 22 Mar 2023
Examplify (ExamSoft)
Examplify

Install Examsoft on your device, please follow the below steps:Open Microsoft Edge.Note:Microsoft Edge is the recommended browser for Examsoft.Go to Examsoft.comClick on Student/Exam Taker.Enter Ajman

Updated 29 Mar 2023
Zoom
Zoom

start your video.All Zoom meetings will be recorded automatically.Access Zoom for the Online ExamYou can access Zoom for the online examby following the below steps:Log

Updated 24 Jun 2021
Online Exams Common Issues

opened the LockDown Browser Dashboard for the copy, or because of entering the exam through the "Upcoming events" section, or because of internet connection, or firewall/anti-virus blocking

Updated 23 Jun 2021
Online Exams Common Issues

solve this issue, please follow the below steps:Try to attempt the exam again through clicking on “Launch LockDown Browser”. If the issue persists, it may help

Updated 22 Jun 2021
Moodle
Moodle

exam, please refer to this article to learn how to access the examOnline Exam Guidelines:All students should meet the minimum technology requirements; otherwise, the

Updated 16 Mar 2026
Zoom
Zoom

In case of facing any technical issues at any stage, please inform

Updated 24 Jun 2021
LockDown Browser
LockDown Browser

To access the online quiz, follow the below steps:Install LockDown Browser.Open

Updated 3 Apr 2026
Online Exams Common Issues

This issue is caused by: Reloding the page during the exam, or poor internet connection.To help minimize the issue, please follow the below steps:.Make sure you

Updated 25 Feb 2025
Online Exams Common Issues

met the minimum technology requirements for Respondus Monitor and completed a successful Mock Exam previously during this semester.If you meet the minimum technology requirements and you are

Updated 24 Mar 2026
Online Exams Common Issues

MACWhen using certain applications on your Mac, such as LockDown Browser or Examplify, you might encounter an error stating that the application requires permission to access the Downloads

Updated 15 Aug 2025
Online Exams Common Issues

off all anti-virus and firewall software on the computer and try the exam again.Reset your computer's internet options.If the problem persists after steps 1 and

Updated 6 Apr 2026
Online Exams Common Issues

This issue is caused by: disconnected internet during the exam.To solve this issue, please follow the below steps:Click and hold the power button of your device for

Updated 25 Feb 2025
LockDown Browser
Online Exams Common Issues

force quit the browser), restart the router and then re-enter the exam.If you have multiple monitors hooked up. Disconnect the additional monitors and open LockDown Browser

Updated 23 Jun 2021
Online Exams Common Issues

This issue is caused by: incorrect computer time and/or time zone.To solve

Updated 23 Jun 2021