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AU IT Orientation
Faculty and Staff IT Orientation

The office of IT provides the following services:HelpdeskThe Helpdesk provides campus wide technical support. It is available throughout regular business hours (Sunday – Thursday 8:00AM –

Updated 15 Jun 2022
D365
Finance and Procurement Process

The office/college must receive service items and non-stocked items in Dynamics 365. This process is exclusive to the Service Items purchase Requisitions and non-stocked items

Updated 28 Nov 2025
AU IT Orientation
Faculty and Staff IT Orientation

Access to the IT services may be granted to users as follows: For full-time Faculty/staff, access to the following is granted automatically:InternetNetwork EmailWireless internetHR System. This

Updated 5 Jul 2021
Banner SIS (Ellucian)
Banner SIS

What is Amazon Payment Services (APS)?Amazon Payment Services is a secure online payment processing platform that allows students to pay their tuition and fees in installments.How

Updated 25 Sept 2024
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

sign in to your AU email account or any AU service that requires Single Sign-On (SSO), such as Moodle, Banner, the AU Connect App, or Oracle HCM

Updated 28 Oct 2026
Banner SIS (Ellucian)
Banner SIS

The "Amazon Payment Services" feature provided by Amazon and integrated into our Banner system allows you to split your fees into installments, whether you are on or off

Updated 25 Sept 2024
D365
Purchase Requisitions

You can create a purchase requisitions for Service items, by following the below steps: Initiate new purchase requisitions by following the steps in "Create Purchase Requisitions" article. Once

Updated 6 Sept 2023
HCM
Self-Services Requests

Self Services Requests Types: No. Document Name Access (E / M / H) Approvers 1 Employment Letter Employee / Manager / HR Auto 2 NOC Employee / Manager / HR Auto 3 Salary Certificate

Updated 8 Sept 2024
Banner SIS (Ellucian)
Banner SIS

You can access the Faculty Services on Banner by following the below steps:Click on the menu located on the left, then click on Banner.Click on Faculty and

Updated 12 Jul 2021
Online Request System
Online Request System (ORS)

Request NameOfficeAccess cardUniversity Facilities and ServicesAccident Report Application (Staff)University Facilities and ServicesAdd/Remove Banner Privilege Requester/Approval ( Academic staff )HelpdeskAsk A LibrarianLibraryAU GuestsUniversity Facilities and ServicesAU Request for Catering

Updated 13 Jun 2023
Learning Management for Managers

Home page, click on "My Team", then click on "Learning." In Manager Self-Service, you can perform a broad search for learner details by selecting either "Search

Updated 23 Jan 2026
HCM
Self-Services Requests

medical insurance cards, and discount cards. On the Home page, click on "Self Services Requests.". On Document Records page, click on Add. Select the document type from the

Updated 9 Sept 2024
Microsoft 365
Microsoft Office

Microsoft OneDrive is Microsoft’s service for hosting files in the cloud. It allows you to store files such as documents, photos and videos online. This means that you

Updated 13 Jul 2021
Microsoft 365
Microsoft Office

Microsoft OneDrive is Microsoft’s cloud file hosting service. It allows you to store files such as documents, photos, and videos online, enabling access from anywhere with an internet

Updated 24 May 2024
AU IT Orientation
Faculty/Staff

than just technical upgrades; they represent a strategic shift in how we deliver services, manage operations, and support our community. Developed entirely in-house, these enhancements reflect our

Updated 23 Jun 2025