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AU IT Orientation
Faculty and Staff IT Orientation

The office of IT provides the following services:HelpdeskThe Helpdesk provides campus wide technical support. It is available throughout regular business hours (Sunday – Thursday 8:00AM –

Updated 15 Jun 2022
D365
Finance and Procurement Process

The office/college must receive service items and non-stocked items in Dynamics 365. This process is exclusive to the Service Items purchase Requisitions and non-stocked items

Updated 28 Nov 2025
AU IT Orientation
Faculty and Staff IT Orientation

Access to the IT services may be granted to users as follows: For full-time Faculty/staff, access to the following is granted automatically:InternetNetwork EmailWireless internetHR System. This

Updated 5 Jul 2021
D365
Purchase Requisitions

You can create a purchase requisitions for Service items, by following the below steps: Initiate new purchase requisitions by following the steps in "Create Purchase Requisitions" article. Once

Updated 6 Sept 2023
HCM
Self-Services Requests

Self Services Requests Types: No. Document Name Access (E / M / H) Approvers 1 Employment Letter Employee / Manager / HR Auto 2 NOC Employee / Manager / HR Auto 3 Salary Certificate

Updated 8 Sept 2024
Banner SIS (Ellucian)
Banner SIS

You can access the Faculty Services on Banner by following the below steps:Click on the menu located on the left, then click on Banner.Click on Faculty and

Updated 12 Jul 2021
Online Request System
Online Request System (ORS)

Request NameOfficeAccess cardUniversity Facilities and ServicesAccident Report Application (Staff)University Facilities and ServicesAdd/Remove Banner Privilege Requester/Approval ( Academic staff )HelpdeskAsk A LibrarianLibraryAU GuestsUniversity Facilities and ServicesAU Request for Catering

Updated 13 Jun 2023
Learning Management for Managers

Home page, click on "My Team", then click on "Learning." In Manager Self-Service, you can perform a broad search for learner details by selecting either "Search

Updated 23 Jan 2026
HCM
Self-Services Requests

medical insurance cards, and discount cards. On the Home page, click on "Self Services Requests.". On Document Records page, click on Add. Select the document type from the

Updated 9 Sept 2024
Microsoft 365
Microsoft Office

Microsoft OneDrive is Microsoft’s cloud file hosting service. It allows you to store files such as documents, photos, and videos online, enabling access from anywhere with an internet

Updated 24 May 2024
AU IT Orientation
Faculty/Staff

than just technical upgrades; they represent a strategic shift in how we deliver services, manage operations, and support our community. Developed entirely in-house, these enhancements reflect our

Updated 23 Jun 2025
HCM
Time and Absences

any deductions from your monthly salary. On the Home page, click on "Self Services Requests.". On Self Services Requests page, click on Add. From doucemant type list select

Updated 27 Sept 2024
Microsoft Authenticator (MFA)
Multi-factor Authenticator (MFA)

You will receive push notifications to approve sign-in requests when accessing AU services. In the Microsoft Authenticator app, enter the verification number displayed on the sign

Updated 28 Oct 2026
Microsoft 365
Microsoft Office

password, which is the same as the one you use for the other services at AU.Mobile AppYou can use both the official and standard email applications. For the

Updated 11 Jul 2021
Online Request System
Online Request System (ORS)

you would like to get an access card, you would choose the “Maintenance & Services” as a request category and “Access Card” as a request type.Once you choose the

Updated 11 Jul 2021